Ed has served as CSC’s Chief Financial Officer from January 2015 through the present. Prior to becoming our CFO, Ed served as VP of Finance for Rita’s Water Ice for eight years. He has held financial management positions across a variety of companies such as Memorex and ADP. Ed’s skills include financial performance benchmarking analysis, accounting and budgeting, business coaching and assistance with franchisee financial issues. He received his CFE certification from the International Franchise Association in 2007.

Adam joined our company in September 2020, and brought a tremendous amount of franchise industry experience to our team. Previously, Adam served as VP Franchise Development for Primo Hoagies, and has held similar positions with Dunkin’ Brands, Re/Max International and Quizno’s. He is an International Franchise Association Certified Franchise Executive and a member of the International Council of Shopping Centers. Adam works closely with our franchise owners on real estate needs and business growth strategies, including benchmarking performance.

Dawn joined CSC as a Corporate Store Manager in March 2001. She was then promoted to National Field Support in August, 2003 and to National Sales Manager in July 2004. From December of 2007 through the present, Dawn has been our Director of Operations and works with our franchisees to design their showrooms, create product displays, establish vendor relationships and coordinate training needs. Dawn’s experience in managing our company store brings vast knowledge to our newest franchise owners.

Jason joined CSC as a CAD designer in February 2006 and was promoted to Director of CAD/IT services in June 2011. Since January 2016 he has been our Director of Technology and oversees the department that assists franchisees in every aspect of their business regarding CAD Design, computer systems, Customer Relationship Management (CRM) use, online presence and information technology security systems.

Tim joined CSC in 2002 as a Designer/Salesperson. He was promoted to National Sales Training Manager in January, 2012 and works with our owners to train their design/sales staffs. Creation and updating of sales training manuals, developing strategies for effective selling to consumers, understanding the competitive landscape and building relationships through prospecting and networking with home builders, interior designers and other professional trades partners is the focus of Tim’s work with our owners.